Home » City Departments » Executive » ADA Program

ADA Program

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Mukilteo will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: The City of Mukilteo does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The City of Mukilteo will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Mukilteo’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Mukilteo will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the City of Mukilteo offices (see definitions of service animals in RCW 49.60.040(24)), even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Mukilteo, should contact the office of  Katie Casey, ADA Coordinator at (425) 263-8003 (or TRS (800) 833-6384 or dial 711) as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Mukilteo to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the City of Mukilteo is not accessible to persons with disabilities should be directed to Katie Casey, ADA Coordinator at (425) 263-8003 (or TRS (800) 833-6384 or dial 711).

The City of Mukilteo will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
Americans with Disasbilities Act logoResponsibilities of the ADA Coordinator
The City’s ADA Coordinator role is to coordinate the City’s efforts to comply with the ADA and investigate any complaints that the City may have violated the ADA.  the Coordinator or designee serves as the point of contact for individuals with disabilities to request auxiliary aids and services, and/or concerns whether they include other City employees or departments.

The ADA Coordinator or responsible City employee will respond as soon as possible in advance of an event or activity. If the response is not satisfactory or does not resolve the issue, the requestor may file a formal grievance with the City.  All requests for accommodations and/or alternate formats will be kept on file at least three years.

Requesting Accommodation

Find out how to request accommodations such as a translator or barrier removal, and how to request that documents and other materials be provided in alternate formats.

Requesting Accommodation


Filing an Americans with Disabilities Act (ADA) Grievance

If you feel you or another person have been denied access to a City facility, program, service or activity, please follow this link to file a grievance:

Filing a Grievance



Thank you for your upload