Operations

If you have an immediate threat to life or property, DIAL 9-1-1. For non-emergencies, DIAL 425-775-3000.

OPERATIONS
Operations is responsible for the emergency and non-emergency services provided to the community.  Under the direction of the Assistant Chief-Operations, the division provides fire suppression, basic and advanced emergency medical services, hazardous materials and technical rescue services to the City.  Personnel participate in local and regional training to maintain skills and enhance the response to emergencies in conjunction with regional partners.

2016 Goals and Objectives:

  • Initiate split deployment of personnel to increase advanced life support availability in the city utilizing existing resources.
  • Equipment standardization on all three ambulances, two primary and one reserve.
  • Take delivery of a new Horton ambulance specifically designed for the department’s deployment that is safer for patients and personnel.

AMBULANCE BILLING

The City of Mukilteo does bill patients transported to the hospital.  If the patient has insurance, the third-party billing contractor will bill the insurance on the patient’s behalf.  Patients are responsible for any co-pays or deductibles.  Unpaid accounts are referred to a collection agency and additional fees will apply.  This document summarizes the current ambulance rates as well as debt modification and cancellation policies, as approved by the City Council. Ambulance Service Billing Policy 2016

To inquire about an ambulance bill, call Mukilteo’s third-party billing vendor Intermedix at 888.980.9306.

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