The Mukilteo Police Department is excited to announce its partnership with Sivil in the development of a new website aimed at improving the management of feedback from the community. This initiative will make it easier to submit and track compliments, complaints, and recommendations, ultimately enhancing communication and responsiveness.
The user-friendly platform allows community members to share their experiences with the Mukilteo Police Department and promotes a culture of open communication.
Whether you have a suggestion for improvement, a compliment for exceptional service, or a complaint that needs urgent attention, Sivil’s streamlined system ensures that all feedback is recorded and addressed promptly. "At Sivil, we believe that open communication is the foundation of trust between law enforcement and the communities they serve. Collaborating with the dedicated officers and staff at the Mukilteo Police Department has been a fantastic experience. Their commitment to transparency and public engagement made it clear that they truly value community feedback. By working together, we’re not just improving communication—we’re fostering stronger, more transparent relationships that benefit everyone,” said Tony Rice II, CEO at Sivil.
Sivil will not only enhance transparency with the community but will also improve internal processes at the Mukilteo Police Department by enabling the creation of digital forms that can be completed and reviewed efficiently at all levels.
Key features of the Sivil program include:
- Intuitive User Interface: Designed with user experience in mind, Sivil allows users to submit feedback quickly and easily from any device.
- Real-Time Tracking: Users can monitor the status of their submissions, ensuring transparency and building trust between the department and the community.
- Centralized Dashboard: Organizations can manage all feedback from one centralized location, making it simpler to analyze trends and implement necessary improvements.
- Automated Responses: Sivil provides automated responses to acknowledge submissions, offering immediate confirmation that feedback has been received.
Please visit Sivil for our new community portal.
https://mukilteowa.siviltech.com/